We aim to be accurate. When we are not, we correct the record promptly, transparently, and in a form that is visible to readers of both the original article and the day’s corrections digest.

How to request a correction

Readers may request a correction by writing to corrections@theglobalmail.example or by post to the Standards desk at the address on the Contact page. Please include the article URL or print date, the disputed passage, and the basis for the correction.

How corrections appear

A correction is appended to the bottom of the affected article and noted in a clearly labelled “Corrections” line where applicable. The original text is not silently altered: the substantive change is described.

Significant errors

Where an error is significant, the article’s “last updated” timestamp is changed and the corrections note is summarised in the daily Corrections column.

Complaints we cannot resolve

Readers who believe a complaint has not been handled satisfactorily by the Standards desk may escalate it to the Editor in Chief at newsroom@theglobalmail.example.